Terms and Conditions

Acceptance of Terms

By using Elvonariktra financial services, you agree to be bound by these terms and conditions.

Your use of our website and services constitutes acceptance of these terms. If you do not agree, please do not use our services.

Last Updated: July 21, 2025

Definitions

For the purposes of these terms, the following definitions apply:

  • "Service": Financial planning, investment advice, and related services provided by Elvonariktra
  • "User" or "Client": Any individual or entity using our website or financial services
  • "Content": All information, data, text, and materials provided through our services
  • "Company": Elvonariktra Financial Services Pty Ltd and its licensed representatives

Service Usage Guidelines

These guidelines govern your use of our financial planning services and website.

Permitted Uses

  • Accessing financial planning services for legitimate investment purposes
  • Using website content for personal financial education and decision-making
  • Communicating with our advisors about your financial goals and circumstances

Prohibited Uses

  • Providing false or misleading information about your financial situation
  • Using services for illegal activities or money laundering
  • Attempting to access unauthorized areas of our systems or data
  • Reproducing or distributing our proprietary content without permission

User Responsibilities

As a client, you have certain responsibilities when using our financial services.

  • Provide accurate and complete information about your financial situation
  • Keep your contact information and personal details up to date
  • Review all financial advice and recommendations carefully before implementing
  • Inform us of any changes in your financial circumstances or goals
  • Maintain the confidentiality of any login credentials or account information

Intellectual Property Rights

All content, trademarks, logos, and proprietary materials on this website are owned by Elvonariktra Financial Services and protected by Australian and international intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information in accordance with Australian privacy laws. Privacy Policy.

Payment Terms and Conditions

The following terms apply to all fees and payments for our financial planning services.

  • Consultation fees range from $250 to $1,000 depending on service complexity and are due before service delivery
  • All prices include GST where applicable and are quoted in Australian dollars
  • Payment can be made via bank transfer, credit card, or other approved methods with a 1.5% processing fee for card payments

Limitation of Liability

Our liability is limited to the maximum extent permitted under Australian consumer protection laws.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXCLUDE ALL LIABILITY FOR INVESTMENT LOSSES, MARKET VOLATILITY, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF OUR SERVICES.

Indemnification

You agree to indemnify Elvonariktra Financial Services against any claims, losses, or damages arising from your breach of these terms, misuse of services, or provision of false information.

Dispute Resolution

We are committed to resolving any disputes fairly and efficiently through established processes.

Internal Dispute Resolution

Initial complaints should be directed to our internal dispute resolution process. We will investigate and respond within 30 days of receiving your complaint.

External Dispute Resolution

If you are not satisfied with our internal resolution, you can escalate your complaint to the Australian Financial Complaints Authority (AFCA). www.afca.org.au

Termination of Services

Either party may terminate the service relationship under the following circumstances:

  • By mutual agreement with appropriate notice period
  • For breach of terms and conditions after written notice
  • If continuation of services would violate regulatory requirements

Governing Law

This disclaimer is governed by the laws of Australia, and any disputes will be resolved in Australian courts with competent jurisdiction.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These terms constitute the entire agreement between you and Elvonariktra Financial Services regarding use of our services, superseding all prior agreements.

Changes to Terms

We may update these terms periodically. Significant changes will be communicated via email or website notice with reasonable advance notice.

Contact Information

For questions about these terms or our services, please contact us using the information provided in our Contact section.

Elvonariktra Financial Services Pty Ltd

Level 84, 729 Collins Street

Melbourne VIC 3000

Australia